Austin-Bergstrom International Airport (AUS) United States (US)

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GENERAL INFO

Address: Austin-Bergstrom International Airport, 3600 Presidential Boulevard, Suite 411, Austin, Texas 78719, USA
Location: The airport is located 13km (8 miles) southeast of Austin
Website: www.abia.org
E-mail: airportinfo@ci.austin.tx.us
Telephone: 512 530 2242
Country Code: 1
Time Zone: GMT - 6 (GMT - 5 from the first Sunday in April to the last Sunday in October)
Number of Terminals: 1

TOURIST INFORMATION

The information desk is located in the baggage reclaim area. Staff can provide directions and help passengers with taxi and shuttle services. Passengers can also contact various hotels using courtesy telephones located in the baggage reclaim area.

AIRPORT FACILITIES

Money and communications: ATMs and postal services are available. Eating and drinking: There are numerous restaurants, snack bars, delis, ice-cream parlours and bars. Shopping: The Market Place, inside the terminal building, houses most of the shops and restaurants. Luggage: There is a lost and found service (tel: 512 530 7600).

SERVICE TO PASSENGERS WITH DISABILITIES

Facilities include elevators, disabled toilets, accessible ticket counters and tables, lowered airport directories and Braille signage. Disabled parking spaces are located either close to lifts or to shuttle bus stops; shuttle buses are suitable for wheelchairs. Wheelchair service is available to the aircrafts; passengers should inform their airline of any special assistance, prior to travel. TTD phones are available. Airport staff are trained in American sign language.

CONFERENCE FACILITIES

Wireless Internet access at the airport is provided by Wayport (website: www.wayport.net) and is available throughout all terminals and gates. American Airlines' Admirals Club and Business Center (tel: 800 237 7971) provides members with business facilities, including seating for up to 150 people, fax machine, photocopier, computer and printer, and computer ports for laptops. It also has two conference rooms. Continental Airlines Presidents Club (tel: 512 530 1850) also provides conference and business facilities. There is also a Business and Technology Centre (tel: 512 530 7900) equipped to handle business transactions, foreign currency exchange and airline trip insurance. The Hilton Austin Airport (tel: 512 385 6767) offers business and conference facilities, with 18 meeting rooms available, including a ballroom accommodating up to 800 people, and a fully equipped business centre.

CAR RENTAL

Advantage, Alamo, Avis, Budget, Dollar, Enterprize, Hertz, National and Thri fty are all represented at the airport. Counters are located on the baggage reclaim level of the terminal.

CAR PARKING

There is space for over 10,000 cars at the airport: in a covered short-term car park next to the Barbara Jordan Passenger Terminal, and in surface parking (car park A) and long-term car parks (car parks B-G). Shuttle buses operate to/from the terminal 24 hours a day to all car parks.

DRIVING DIRECTIONS

The airport can be reached from Highway 71, which leads southeast from Austin, off the I-183 and 10km (6 miles) south of IH-35.

PUBLIC TRANSPORT

Road: Taxi: Super Shuttle (tel: 512 258 3826) operates a taxi minibus service from the airport and has a counter on the baggage reclaim level of the airport. Taxi companies, including American Yellow Checker Cab (tel: 512 452 9999), Austin Cab (tel: 512 478 2222) and Roy's Taxi (tel: 512 482 0000), are also present. Bus: Buses nos.100 and 350 serve the airport and are operated by Capital Metro (tel: 512 474 1200).

AIRPORT HOTELS

Hilton Austin Airport (tel: 512 385 6767) is located on the airport site, near the Barbara Jordan Passenger Terminal. There are free shuttle buses to/from the terminal. The Holiday Inn Town Lake, the Marriott Austin Capitol, Omni Austin, Ramada Limited Austi n and the one-star La Quinta Capitol are located near the airport; all of these except the La Quinta Capitol offer a shuttle service to/from the airport.