Sydney Airport (SYD) Australia

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GENERAL INFO

Address: Sydney Airports Corporation Limited, Sydney Airport, PO Box 63, Mascot, NSW 1460, Australia
Location: The airport is located 9km (6 miles) south of Sydney
Website: www.sydneyairport.com.au
E-mail: webmaster@syd.com.au
Telephone: (0)2 9667 9111 or 9667 9583 (International Terminal and lost property)
Country Dialing Code: 61
Timezone: GMT + 11 (GMT + 10 between Apr-Oct)
Number of Terminals: 4 (3 Domestic and 1 International)
Transfer Between Terminals: Rail: Underground: An underground Airport Rail Link (tel: (0)2 9384 1000) connects the International and Domestic terminals and the city. Trains run every ten minutes at peak times and every 15 minutes off-peak 0500-2400 Monday-Friday, 0500-0100 Friday-Sunday (journey time: 12 minutes). Road: Bus: Qantas, Ansett and Green and Gold Airport Express buses operate frequent services between the terminals.

TOURIST INFORMATION

The International Terminal help desk is located next to the glass lifts in the centre of the terminal on Departures level 2; the Tourism New South Wales information desk is located in the centre of Arrivals level 1 and is open 0600-until the last flight Monday-Sunday. There is also an airport information line (tel: (0)2 9667 9111). Domestic help desks are situated within the Qantas, Ansett and Domestic Express Domestic terminals.

AIRPORT FACILITIES

Money and communications: Bureaux de change and ATMs are located on Departures level 2 and Arrivals level 1 of the International Terminal. Postal and fax facilities can be found at Australia Post located in the centre of Departures level 2 and the airport bar provides Internet and e-mail services. Eight free Internet access terminals are located in both public and airside restricted areas, offering free web browsing and e-mail services.
Eating and drinking: There are nine restaurants and cafés at the airport offering a wide variety of international and Australian cuisine.
Shopping: There are over 130 retail and service outlets, including beauty and hair salons, a wine store, an Australian produce shop, international and Australian fashion stores, and a host of speciality stores.
Other facilities: There is a medical centre in the International terminal on level 3, open 0800-1800 Monday-Friday and 0900-1600 Saturday-Sunday. There is also a pharmacy at the airport. Child activity centres and Kid's Cinemas are located in each of the One World and Star Alliance gate lounges. Child-sized toilets are installed in all female toilets and baby changing rooms are located at convenient locations throughout the terminal. Passengers can smoke in a dedicated smoking room once they have passed through immigration at gate 32

SERVICE TO PASSENGERS WITH DISABILITIES

Money and communications: Bureaux de change and ATMs are located on Departures level 2 and Arrivals level 1 of the International Terminal. Postal and fax facilities can be found at Australia Post located in the centre of Departures level 2 and the airport bar provides Internet and e-mail services. Eight free Internet access terminals are located in both public and airside restricted areas, offering free web browsing and e-mail services.
Eating and drinking: There are nine restaurants and cafés at the airport offering a wide variety of international and Australian cuisine.
Shopping: There are over 130 retail and service outlets, including beauty and hair salons, a wine store, an Australian produce shop, international and Australian fashion stores, and a host of speciality stores.
Other facilities: There is a medical centre in the International terminal on level 3, open 0800-1800 Monday-Friday and 0900-1600 Saturday-Sunday. There is also a pharmacy at the airport. Child activity centres and Kid's Cinemas are located in each of the One World and Star Alliance gate lounges. Child-sized toilets are installed in all female toilets and baby changing rooms are located at convenient locations throughout the terminal. Passengers can smoke in a dedicated smoking room once they have passed through immigration at gate 32

CONFERENCE FACILITIES

A media/conference centre with full audiovisual and broadcast facilities for up to 55 people is located at the northern end of International Arrivals on level 1, whilst the Kingsford Smith conference and display centre is located on level 3 and can seat up to 500 people. VIP lounges with full business and private meeting facilities are located at each end of the International Terminal in the Arrivals area. Access to these areas is restricted. Six airline membership lounges are located within the terminal and are available to members. Post and fax services can be found at Australia Post on Departures level 2 of the International Terminal.

CAR RENTAL

Avis , Budget and Hertz are all represented; they are located on the left hand side when leaving the International Arrivals hall.

CAR PARKING

The airport has three car parks: the International Terminal (daily), the Wilson Domestic (daily) and the Wilson long-term (for stays of over three days). There are also 42 short-term parking spaces positioned close to the International Terminal, as well as a centrally located set-down and pick-up area.

DRIVING DIRECTIONS

Most routes to the airport have signs showing which way to turn at each junction; these signs indicate the most direct route to the airport. Travellers should visit the airport's website (website: www.sydneyairport.com.au) for detailed driving directions from areas in Sydney.

PUBLIC TRANSPORT

Rail:
Train: An Airport Rail Link (tel: (0)2 9384 1000) connects the International and Domestic terminals and the city centre. The Domestic Airport Rail Link Terminal is equidistant between the three Domestic terminals.
Road:
Taxi: A taxi rank is located outside the mid-point of the Arrivals hall in the International Terminal; maxi-taxis and wagons, as well as normal taxis, offer baby capsules and wheelchair access (journey time to city centre: 30 minutes). Taxi ranks also operate directly outside each Domestic terminal. Limousine: Pre-booked limousines are available directly in front of the International Arrivals hall. Bus: The bus area is located on the right, next to the airport's outdoor Piazza, after leaving the International Arrivals hall. Coach: The coach area is also located on the right, next to the airport's outdoor Piazza, after leaving the International Arrivals hall. At the Domestic precinct, there are covered waiting areas at bus stops (outside the Domestic Express Terminal and opposite the Ansett and Qantas terminals) used for coaches and city express buses

AIRPORT HOTELS

The Tourism New South Wales Travel Centre on Arrivals level 1 of the International Terminal can help arrange accommodation in Sydney. Hotel buses run every half hour to selected hotels in Sydney city, Kings Cross, Glebe, Double Bay and Darling Harbour. Sydney hotels include the Park Hyatt (tel: (0)2 9241 1234), Holiday Inn (tel: (0)800 553 888), Best Western Oxford Koala Hotel & Appartments (tel: (0)2 9269 0645), Radisson Hotel & Suites (tel: (0)2 8268 8888) and Sheraton on the Park (tel: (0)2 9286 6000).