Kuala Lumpur International Airport (KUL) Malaysia

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GENERAL INFO

Address: Kuala Lumpur International Airport, 64000 KLIA, Selangor, Malaysia
Location: The airport is located approximately 55km (34 miles) south of Kuala Lumpur
Website: www.klia.com.my
E-mail: sharif@klia.com.my
Telephone: (0)3 8777 8888
Country Dialing Code: 60
Timezone: GMT + 8
Number of Terminals: 1, including the main terminal building, contact pier and satellite
Transfer Between Terminals: A courtesy Aerotrain operates between the contact pier and the satellite (journey time: approximately 2.5 minutes) every 3-5 minutes.

TOURIST INFORMATION

There is an information and tourist information counter in Arrivals in the satellite in front of the Aerotrain station. There is also a help desk in the contact pier near one of the escalators leading to the immigration hall. A Visitors Service Centre providing information on airport services and facilities as well as tourist information is located in the baggage reclaim hall. There is also a Travellers Services Centre on the Arrivals concourse providing meet and greet facilities and travel arrangements (tel: (0)3 8776 4571; fax: (0)3 8787 4196). In addition, there is an information counter between check-in rows E and F on the Departures level of the main terminal building. Info kiosks or touch-screen information systems are located throughout the airport.

AIRPORT FACILITIES

Money and communications: There is a bank on the ground floor of Block C in the short-term car park, near the bus station. Bureaux de change and ATMs are available on the Departures and Arrivals levels in the main terminal building, in the satellite and in the Arrivals hall. A post office can be found on the Departures level in the main terminal (open Mon-Sat 0830-1700).
Eating and drinking: There are restaurants, snack bars, fast food outlets and cafés which cater for all tastes.
Shopping: There are many shops, including duty free (mostly in the satellite, but with a good variety also on level 5 in Departures and level 3 in Arrivals).
Luggage: Left luggage services are located on the public concourse on Departures and Arrivals levels. Coin-operated lockers are also available in the satellite.
Other facilities: Nursery/baby changing facilities are located throughout the airport. 24-hour clinics are available on the Arrivals concourse and there is an emergency sick bay in the satellite. Pharmacies are available in the main terminal building and in the satellite. Smoking lounges are available near gate C1 in the satellite and gate B1 on the domestic level. Most airlines have lounges for use by their passengers; these are available on the mezzanine level in the satellite

SERVICE TO PASSENGERS WITH DISABILITIES

Facilities for disabled travellers include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park, close to the link bridges, which connect to the terminal.

CONFERENCE FACILITIES

The Plaza Buiness Centre (tel: (0)3 8787 2323; fax: (0)3 8787 2727) is located on the mezzanine floor in the satellite and is equipped with fax machines and Internet facilities, as well as postal and secretarial services. There are also business centres at the KLIA Pan Pacific Hotel (tel: (0)3 8787 3333; fax: (0)3 8787 5555) with facilities including fax, Internet, workstation rental and secretarial services.

CAR RENTAL

The Plaza Buiness Centre (tel: (0)3 8787 2323; fax: (0)3 8787 2727) is located on the mezzanine floor in the satellite and is equipped with fax machines and Internet facilities, as well as postal and secretarial services. There are also business centres at the KLIA Pan Pacific Hotel (tel: (0)3 8787 3333; fax: (0)3 8787 5555) with facilities including fax, Internet, workstation rental and secretarial services.

CAR PARKING

Passengers can park their vehicles in blocks B and C of the covered short-term car park. The building is connected to the main terminal building and the Pan Pacific Hotel at level 2.

DRIVING DIRECTIONS

From Kuala Lumpur, take the North-South Central Link Expressway (ELITE). Alternatively take the North-South Expressway and drive south, turning off at the Nilai Interchange towards Salak Tinggi and the airport.

PUBLIC TRANSPORT

Rail:
Train: Express rail services (ERL) from the airport to Kuala Lumpur are under construction and will be completed by 2002.
Road:
Taxi: Taxis are available from the Arrivals level. Passengers should buy a coupon at taxi counters on the Arrivals level and are advised not to use taxis offered by illegal taxi operators. Two types of services are available (Premier and Budget, and fares are based on a zoning system). Bus: Express and local buses to Kuala Lumpur are available from the bus station, located on the ground floor of the car park building, near block C. Passengers can take a bus straight to Hentian Putra in Kuala Lumpur or to Seremban. Buses operate 0520-2400

AIRPORT HOTELS

The KLIA Pan Pacific Hotel (tel: (0)3 8787 3333; fax: (0)3 8787 5555) is within 5 minutes walk of the airport and is connected to the car park and main terminal building at level 2. The Airside Transit Hotel (tel: (0)3 8787 4848; fax: (0)3 8787 4747) is also available in the satellite, near gate C5. Facilities include a sauna, jaccuzi, satellite TV, shower, gym and business centre. Other hotels near the airport include the Concorde Inn Sepang (tel: (0)3 8783 1118), Empress Hotel (tel: (0)3 8706 7777), Equatorial Hotel Bangi (tel: (0)3 8210 2222) and Renaissance Palm Garden (tel: (0)3 8943 2233). There are telephone hotel reservation desks on the Arrivals concourse; hotels can also be booked at the Travellers Services Centre (tel: (03) 8776 4571; fax: (03) 8787 4196).