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Durban International Airport (DUR) South Africa

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GENERAL INFO

Address: Airports Company South Africa, Private Bag, Durban International Airport, 4029, South Africa
Location: The airport is situtated 18km (11.2 miles) south of Durban city centre
Website: www.airports.co.za
E-mail: webmaster@airports.co.za
Telephone: (0)31 451 6666
Country Dialing Code: 27
Timezone: GMT + 2
Number of Terminals: 2
Transfer Between Terminals: Passengers can walk between the two terminals.


TOURIST INFORMATION

There is an Airports Company South Africa information centre (tel: (0)31 451 6582) in both the Domestic and International Arrivals terminals. There is also a Teleguide hotel information board in Domestic Arrivals, as well as Mr Info touch screen information, also in Domestic Arrivals. In addition, there is a new tourism information office in Domestic Arrivals, which is operated by KwaZulu-Natal Tourism Authority, Durban Africa and Timeless Africa. This office offers information on events and attractions. The office is open 0700-2100 Monday-Friday and 0900-2100 Saturday-Sunday.


AIRPORT FACILITIES

Money and communications: ATMs are located on the ground floor of Arrivals. A bureau de change can be found on the ground floor of International Arrivals and Departures, open during the arrival and departure of International flights. A bureau de change (tel: (0)31 408 1408) is also located on the first floor of the Domestic Terminal and is open 0830-1530 Monday-Friday and 0800-1100 Saturday. Public telephones are located around the terminals and accept both coin and phonecard payment. A post office (tel: (0)31 408 1511) is also available in the Domestic Terminal, open 0830-1630 Monday-Friday and 0800-1200 Saturday.
Eating and drinking: There are also bars and restaurants provided by Travellers Retail Services (tel: (0)31 408 1336). Restaurants and pubs are located on the first floor of the Domestic Terminal and the first floor of the International Terminal.
Shopping: There are numerous shops at the airport, including a luggage shop, sweet shop, duty-free shop, mobile phone rental shop and bookshop.
Luggage: Trolleys are available from in front of the domestic and international terminals


SERVICE TO PASSENGERS WITH DISABILITIES

There are lifts, ramps, wheelchairs, disabled toilets and reserved parking for disabled passengers. With the new terminal upgrade which is currently in progress and due to be completed by August 2001, improved facilities will be created for disabled passengers.


CONFERENCE FACILITIES

The airport has a Domestic business class lounge (tel: (0)31 450 2246). The airport is currently constructing the ACSA VIP lounge & Conference facilities, which is due to be completed in mid-2001. For further details and bookings, passengers should contact Colin Naidoo (tel: (0)31 451 6609).


CAR RENTAL

Avis (tel: (0)31 408 1777), Budget (tel: (0)31 408 1888), Imperial (tel: (0)31 469 0066), Hertz (tel: (0)31 469 4392), National Alamo (tel: (0)31 469 1732), Sky (tel: (0)31 469 4156), Khaya (tel: (0)31 469 4057), Tempest (tel: (0)31 469 0660), Campbells (tel: (0)31 469 4145) and Europcar (tel: (0)31 469 0667) are represented at the airport. Car hire kiosks are located in the Arrivals terminal.


CAR PARKING

Car parking (tel: (0)31 408 1505) is available in both open-air and shaded areas, with space for a total of 1503 cars. Trolleys are available from the car park areas, which are within walking distance of the terminals.


DRIVING DIRECTIONS

The airport can be accessed from the M4 Southern freeway from Durban city centre.


PUBLIC TRANSPORT

Road:
Taxi: Taxi services also leave from in front of the Domestic and International terminals; operators include Aussies (tel: (0)31 309 7888), Boshoff (tel: (0)31 306 6330), Checker (tel: (0)31 465 5573) and Eagle (tel: (0)31 337 2442). Bus: Airport shuttle services are operated by Cheetah Coaches (tel: (0)33 342 0266), Sunride Shuttle (tel: (0)31 408 1881) and Coastal Motor Transport (tel: (0)31 465 5573). Airport shuttles leave from in front of the Domestic and International terminals


AIRPORT HOTELS

There are no hotels at the airport. There are however numerous bed and breakfasts close to the airport. Contact the Airports Company South Africa information centre (tel: 31 451 6582) for more information. Hotels in Durban city include the Durban Holiday Inn (tel: (0)31 337 1321), Formula 1 (tel: (0)31 301 1551), Blue Waters (tel: (0)31 332 4272), The Royal (tel: (0)31 304 0331) and Durban Hilton (tel: (0)31 336 8100).