Brussels Airport (BRU) Belgium

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GENERAL INFO

Address: Brussels International Airport Company, Brussels Airport, B-1930 Zaventem, Belgium
Location: The airport is located 13km (8 miles) northeast of Brussels
Website: www.brusselsairport.be
E-mail: info@biac.be
Telephone: (0)2 753 4200 (tel: (0)900 7 0000 within Belgium for flight and airport facilities information)
Country Dialing Code: 32
Timezone: GMT + 1 (GMT + 2 between Apr-Oct)
Number of Terminals: 1

TOURIST INFORMATION

Tourist information and a travel agent's desk are available in the Arrivals hall.

AIRPORT FACILITIES

Money and communications: Facilities include a post office in the Arrivals hall, open 0800-1900 Monday-Friday, bureaux de change throughout and ATMs in the Arrivals hall and promenade. Faxes are available around the terminal. Data ports are also available for laptop use or travellers can use pre-installed PCs. Mobile telephones can be rented from Locaphone in the Arrivals hall.
Eating and drinking: There are bars and restaurants throughout.
Shopping: There are a wide variety of shops including duty-free.
Other facilities: There are medical facilities at the airport

SERVICE TO PASSENGERS WITH DISABILITIES

The airport has toilets which are accessible for disabled travellers. There are also lifts between floors and wheelchairs are available on request.

CONFERENCE FACILITIES

The Skyport Corporate Meeting Centre (tel: (0)2 714 0200; fax: (0)2 714 0201) is located on the fourth floor on the mezzanine level and offers ten small meeting rooms and secretarial services. Airport Forum (tel: (0)2 714 0770), located in the Arrivals hall, provides facilities for telecommunications, secretarial and other services. 3C in the Satellite, as well as the upper floor of the Gallery of Light and the Arrivals Hall (3C and Airport Forum) has ready-to-use PCs. Mobile telephones can be rented from Locaphone in the Arrivals hall.

CAR RENTAL

Car hire companies include Alamo , Avis , Budget , Europcar , Hertz , National and Sixt .

CAR PARKING

There are two short-term car parks with direct access to the terminal and two long-term car parks; Lock Park is located next to the terminal, whilst Car Hotel (tel: (0)2 753 0110) provides a shuttle service every ten minutes transporting passengers to/from the terminal; spaces in the Car Hotel should be reserved 48 hours in advance.

DRIVING DIRECTIONS

The airport is easily accessible from both the Brussels inner and outer Ring Road (follow the signs for Airport or Zaventem).

PUBLIC TRANSPORT

Rail:
Train: The railway station can be found on level 1 below the terminal. Airport City Express trains to the city (journey time: 15 minutes) depart every 15 minutes to Brussels' three main stations (Gare Centrale, Gare du Nord and Gare du Midi). Direct trains are also available to Gent in the northwest, De Panne on the north coast and Quievrain/Quevy in the southwest.
Road:
Taxi: Metered taxis are available outside the Arrivals hall; licensed cabs have a yellow and blue emblem. Bus: De Lijn buses run every 45 minutes to the city centre on a route that has plenty of suburban stops (journey time: 40 minutes). MIVB/STIB express buses link the airport to NATO, the European Commission area and the city centre (journey time: 30 minutes). Buses run 0500-2300, every 20 minutes between 0700 and 2100 and every 30 minutes outside these hours. Coach: Scheduled coaches run to European cities including Antwerp, Eindhoven, Liege and Valenciennes from the bus station on level 0, below the Arrivals hall

AIRPORT HOTELS

There is a hotel reservations desk in the Arrivals hall (tel: (0)2 720 5161). The Sheraton Hotel (tel: (0)2 725 1000) is located at the airport. There are also many hotels close to the airport including the Holiday Inn (tel: (0)2 720 5865) and Holiday Inn Express (tel: (0)2 725 3380), which are both five minutes away, and the Novotel and Sofitel hotels.