Birmingham International Airport (BHX) United Kingdom

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GENERAL INFO

Address: Birmingham International Airport Limited, Birmingham B26 3QJ, UK
Location: The airport is located 13km (8 miles) southeast of Birmingham city centre
Website: www.bhx.co.uk
E-mail: custsrvs@bhx.co.uk
Telephone: (0)121 767 5511
Country Dialing Code: 44
Timezone: GMT (GMT + 1 between Apr-Oct)
Number of Terminals: 2
Transfer Between Terminals: Passengers can walk through the Millennium Link, which connects the Main and Eurohub Terminals.

TOURIST INFORMATION

The airport information desk (tel: (0)121 767 7798/9) is situated in the Millennium Link and British Airways has a customer service desk (tel: (0)121 767 7502/03/04) at the Eurohub Terminal. Information for passengers with special needs is available and a MINICOM system is installed at the information desk (MINICOM tel: (0)121 782 8084).

AIRPORT FACILITIES

Money and communications: There are bureaux de change in the Main and Eurohub terminals; ATMs are available on the ground floors in both the Main Terminal and Eurohub. Cash and credit card telephones are available throughout both terminals
Eating and drinking: There is an extensive range of cafés and fast food outlets at the airport.
Shopping: Shops include a sweet shop, luggage shop, sock shop, newsagents, grocers, toiletries shop and electrical goods shop.
Luggage: A left luggage facility, which also offers key holding and baggage delivery services, is available in the Main Terminal on the first floor, open 24 hours (1 April-31 October) and 0500-2100 (1 November-31 March). Assistance with baggage and checking-in is available by contacting the airport information desk prior to arrival

SERVICE TO PASSENGERS WITH DISABILITIES

Assistance is available from airport car parks to passenger terminals for passengers with restricted mobility. This should be requested via the intercom, which is located at the entrance to each car park. Both terminals have many features for disabled passengers including low telephones, induction loops for use with hearing aids, lifts and specially designed toilets. Assistance is available from trained staff. Passengers with any form of disability are advised to inform their travel agent of any special requirements preferably at the time of booking. Passengers who require further assistance are advised to contact the information desk. In 2001 the airport invested £76,000 in an Ambulift to transport passengers with reduced mobility between the terminal and the airport.

CONFERENCE FACILITIES

Business booths are situated in the Main Terminal departures lounge with credit card operated telephone, e-mail, modem and fax facilities. A Business Centre is available in the Eurohub Terminal, adjacent to the bureau de change; facilities include a small meeting room, fax machine, photocopier, telephone, typewriter and word processor; secretarial assistance is also available during bureau de change business hours.

CAR RENTAL

Avis (tel: (0)121 782 6183), Europcar (tel: (0)121 782 6507), Hertz (tel: (0)121 782 5158), National (tel: (0)121 782 5481) and Budget (tel: (0)121 782 2266) are all represented in the Millennium Link Block.

CAR PARKING

There is short-term, long-term and multi-storey car parking at the airport. Information about parking is available from National Car Parks (NCP) (tel: (0)121 767 7861); NCP also offers a pre-booking service.

DRIVING DIRECTIONS

The airport is situated on the A45 Birmingham-Coventry main route, off junction 6 of the M42. The airport gives direct access to the M1, M5, M6, and M40 motorways.

PUBLIC TRANSPORT

Rail:
Train: A free Air Rail Link shuttle bus links the airport directly to Birmingham International Train Station and the National Exhibition Centre; it runs approximately every ten minutes from outside the main terminal (and train station). Birmingham International Train Station has a network of fast and frequent regional and intercity rail services; the service to London Euston is half-hourly (journey time: approximately 90 minutes).
Road:
Bus: The airport has an extensive network of local bus services, which all arrive and depart from the set down area in front of the Main Terminal; for bus timetable and cost information call the CENTRO HOTLINE (tel: (0)121 200 2700). Coach: The airport is also served by a number of national coach services. Digbeth coach station (tel: (0)121 772 8177) in Birmingham city centre is a nationwide hub for National Express Coaches; the airport is linked to Digbeth every 20-30 minutes by bus no. 900. Taxis are available from outside the Millennium Link at the airport

AIRPORT HOTELS

The Fitzwilliam International Hotel (tel: (0)28 9442 2033) is situated within walking distance of the main passenger terminal. The hotel is air-conditioned and has a number of restaurants and bars. It also has a conference room, a fitness suite and sauna, a patio and car parking facilities. Details of other hotels in the surrounding area, can be obtained by contacting Northern Ireland Tourist Board (tel: (0)28 9024 6609). Hotels within a five minute drive of the airport include the Dunadry Hotel , the Hilton , the Templepatrick and the Templeton Hotel .