Amsterdam Airport Schiphol (AMS) Netherlands

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GENERAL INFO

Address: Amsterdam Airport Schiphol, PO Box 7501, 1118 ZG Schiphol, The Netherlands
Location: The airport is located 15km (9 miles) southwest of Amsterdam
Website: www.schiphol.nl
E-mail: webmaster@schiphol.nl
Telephone: (00) 800 7244 7465 toll free (note: country code is not required) or 0900-SCHIPHOL/0900 7244 7465 (Netherlands only)
Country Dialing Code: 31
Timezone: GMT + 1 (GMT + 2 between Apr-Oct)
Number of Terminals: 1

TOURIST INFORMATION

Schiphol information desks (tel: (00)800 7244 7465) are located before passport control in Schiphol Plaza, Arrivals 2 and 3 and behind passport control in Lounge 2 and Lounge 3. Information maps can be found at passport control and at the entrance to the piers; flight information can be accessed online (website: www.schiphol.nl).

AIRPORT FACILITIES

Money and communications: There are numerous banks which also offer VAT reclaim facilities; there are also ATMs available 24 hours a day. The main bureau de change at the airport is open 0300-2330, although there are others with shorter opening hours. There is a post office in Lounge 2, postboxes around the terminal, fax machines on various piers and mobile telephone rental at the Arrivals 1 information desk.
Eating and drinking: There are several restaurants, bars and cafés.
Shopping: There are numerous shops on both sides of immigration, plus duty-free shopping.
Other facilities: The airport has a 24-hour medical centre and a pharmacy. Shower facilities and saunas can be found at the terminal hotel. There is also a casino after immigration

SERVICE TO PASSENGERS WITH DISABILITIES

Assistance for disabled travellers is provided either by airlines or by IHD Schiphol Service (tel: (0)20 316 1417), which can also help with foreign language information services. TDD telephones are also available at information desks. There is a lift between the airport and train platforms and disabled parking is available in car parks P1, P2 and P3. The car parks have lowered-kerb edges and a bus is available on request (tel: (0)20 316 1417) from car park P3 to take disabled passengers to the terminal. Passengers should phone at least 24 hours in advance.

CONFERENCE FACILITIES

The Business Centre has offices to rent with fax, personal computer and telephone facilities, as well as a secretarial service if required. There are also conference rooms after passport control (tel: (0)20 653 2480; fax: (0)20 653 2566) with extensive telecommunications equipment, open 0830-1730 Monday to Friday. Computers, printers and mobile telephones can be rented from KPN Telecom Rentcentre (tel: (0)20 653 0999; fax: (0)20 653 0998), which is open 0700-2200, and is located in the publicly-accessible Schiphol Plaza. The recently-opened Communications Centre in the Lounge 2 provides passengers with Internet facilities, mini-offices, a post office and a telephone centre. Major airlines have executive lounges, which offer some business facilities.

CAR RENTAL

Car hire companies are located in Schiphol Plaza and include Avis , Budget , Europcar , Hertz , National/Alamo and Sixt .

CAR PARKING

There are two short-term parking garages, both connected to the terminal and Schiphol Plaza by covered walkways. Long-term parking is available in an open-air car park 4km (2.5 miles) from the terminal. A free 24-hour shuttle bus leaves for the terminal every ten minutes.

DRIVING DIRECTIONS

Amsterdam Airport Schiphol lies on the E19, 15km (9 miles) from Amsterdam. The airport is close to the A4 motorway linking Amsterdam, The Hague and Rotterdam.

PUBLIC TRANSPORT

Rail:
Train: There is a railway station in the terminal's central plaza; direct trains run to Amsterdam Centraal Station every 15 minutes 0600-2400 and every hour through the night (journey time: 20 minutes). There is also a direct link between Schiphol and Amsterdam's RAI Congress Centre, with trains running every 15 minutes 0525-0010. The reservation-only, high-speed Thalys train serves Amsterdam, The Hague, Rotterdam, Antwerp, Brussels and Paris and has facilities for disabled travellers.
Road:
Taxi: Taxis are available from outside the Arrivals hall (journey time into Amsterdam: approximately 15 minutes). Bus: Public buses run regularly to Amsterdam and other cities. KLM operates a blue shuttle bus service to the city centre 0600-2300, departing every 30 minutes and stopping at a number of hotels, before returning to the airport. Further transport information can be accessed online (website: www.schiphol.nl)

AIRPORT HOTELS

Rail:
Train: There is a railway station in the terminal's central plaza; direct trains run to Amsterdam Centraal Station every 15 minutes 0600-2400 and every hour through the night (journey time: 20 minutes). There is also a direct link between Schiphol and Amsterdam's RAI Congress Centre, with trains running every 15 minutes 0525-0010. The reservation-only, high-speed Thalys train serves Amsterdam, The Hague, Rotterdam, Antwerp, Brussels and Paris and has facilities for disabled travellers.
Road:
Taxi: Taxis are available from outside the Arrivals hall (journey time into Amsterdam: approximately 15 minutes). Bus: Public buses run regularly to Amsterdam and other cities. KLM operates a blue shuttle bus service to the city centre 0600-2300, departing every 30 minutes and stopping at a number of hotels, before returning to the airport. Further transport information can be accessed online (website: www.schiphol.nl)